## PG&E Customer Authorizations not functioning

**May 26, 2026 at 6:25pm EDT**  
–  
**May 28, 2026 at 9:00pm EDT**

### Affected services

- Leap Connect  
- Pacific Gas & Electric

### Resolved

**May 28, 2026 at 9:00pm EDT**

Maintenance ended

### Affected services

- Pacific Gas & Electric  
- Leap Connect

### Created

**May 26, 2026 at 6:25pm EDT**

Hello, there is an active issue with Leap's PG&E Authorization process. Leap is working on fixing the issue urgently. Customers attempting an authorization with PG&E through Leap Connect will be unable to do so until we are able to fix the issue. We will reach out when we have a resolution.

### Affected services

- Pacific Gas & Electric  
- Leap Connect